Unified Operations and Maintenance Platform

This platform offers a comprehensive solution for system monitoring, collecting vast amounts of data and using it for efficient storage, analysis, and fault detection. It provides a panoramic view across business, application, and infrastructure for deep insights and rapid issue resolution.

 

An intuitive interface and intelligent prompts make getting started easy. Users can customize monitoring strategies for precise system management.

 

This platform delivers an efficient, reliable monitoring solution with comprehensive data, intelligent analysis, and a user-friendly experience.

Core Advantages

  • Unified Data Collection

  • Unified Storage

  • Unified Tagging

  • Unified Analysis

Application Scenarios

Database Management

Health & Performance: Monitor database health, diagnose faults, and optimize performance. Automation: Automate backup, recovery, migration, and upgrades.

User Support

Streamlined Service: Manage requests, optimize processes, and improve response time. Enhanced Experience: Monitor and improve user experience, addressing feedback promptly.

AI & Big Data

Intelligent Operation and Management (O&M): Use AI for efficient, accurate fault prediction and automated tasks. Data-Driven Optimization: Analyze data, provide insights, and optimize O&M strategies.

Multi-Cloud & Hybrid Cloud

Unified Cloud Management: Manage resources across clouds, optimize resource allocation. Seamless Hybrid Integration: Integrate and manage private and public clouds.

Log & Audit Management

Centralized Logging: Collect, store, and analyze logs, quickly identify issues. Compliance Assurance: Audit O&M actions for traceability and regulatory compliance.

Resource Management

Automated Scheduling: Optimize resource utilization based on business needs. Capacity Planning: Analyze demand and develop expansion plans.

Operations Management

Efficient Event Handling: Manage IT events from reporting to resolution. Controlled Change Management: Standardize changes to reduce risk and ensure compliance.

IT Infrastructure Management

Server & Storage Health: Monitor health, optimize allocation, and ensure high availability. Network Monitoring: Identify and resolve network faults quickly.

Application Performance Management

Real-time Monitoring: Identify and resolve performance bottlenecks for critical applications. Transaction Tracking: Ensure integrity and reliability of user transactions.

Security Management

Security Event Management: Respond to and handle security threats effectively. Identity & Access Control: Manage user identities and permissions for secure access.

Successful Cases

Unified O&M Platform for Joint Venture Bank

We implemented a unified monitoring platform for a Sino-foreign bank. This platform collects vast amounts of data from various sources (metrics, logs, user activity, etc.) and offers a panoramic view across business, application, and infrastructure. It empowers the bank to proactively detect application issues and streamline operations.

Scaled Operations for High-Traffic Gaming Platform

This project tackled the challenge of slow system scaling during peak traffic. We leveraged data analysis from a unified monitoring platform to enable rapid elastic scaling during surges, improving system capacity. Additionally, performance profiling and application tracing helped us identify bottlenecks and create iterative optimization plans.

Enhanced Visibility for Legal Consultation System

This project leveraged our unified platform's observability to enable end-to-end tracing across the legal consultation system. We manage a large microservice cluster with clear dashboards, allowing administrators to control tracing configurations. This provides a user-centric view of system usage for clear analysis and visualization.

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